About Us

About Us | WILLOWSTRIDE™
WILLOWSTRIDE™ · Customer Care

About Us

Thoughtfully selected pet supplies and everyday accessories designed to support comfortable, practical routines for pets and their people.

Pet suppliesPractical designCustomer care

Our Story

WILLOWSTRIDE™ is a pet-supplies brand focused on practical products and everyday accessories designed to support feeding, play, grooming, rest, travel, organization, and other daily routines with pets.

What We Value

We prioritize practical function, clear product information, straightforward customer service, and a shopping experience designed to be easy to understand.

Our Products

Our assortment may include pet beds, feeding accessories, toys, grooming items, walking and travel accessories, storage solutions, and other everyday pet supplies. Product specifications, sizing, materials, care instructions, intended uses, pet suitability, and availability are shown on the applicable product page.

Who Operates WILLOWSTRIDE™

WILLOWSTRIDE™ is owned and operated by Shenzhen Weiguang Chengju Holdings Co., Ltd.. Owner: Zhang Liyan.

Customer Support

Questions may be sent to service@willowstride.com. Please include your order number when your question concerns an existing order.

Business information

WILLOWSTRIDE™

Legal company: Shenzhen Weiguang Chengju Holdings Co., Ltd.

Owner: Zhang Liyan

Email: service@willowstride.com

Phone: +86 131 7220 8838

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM

Address: Room 304, Beitou Comprehensive Commercial Building, No. 1120 Qianhai Road, Beitou Community, Nanshan Subdistrict, Nanshan District, Shenzhen, China

Last updated: September 18, 2026